Help Center

How can we help?

Quick answers below, and a real person on the other end of the email if you need one.

Getting started

Claim your link, add your name, photo and links, and publish in a few minutes.

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Features & plans

See what is included on Free, Pro and Premium, and how they compare.

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Pricing & billing

Plan prices, annual savings and how upgrades work.

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Moving from Linktree

Import your existing Linktree in one click, or get a free score first.

Grade my Linktree

Privacy & cookies

How we handle your data and the cookies we use.

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Refund policy

Subscription fees are non-refundable. Purchases from a creator follow that creator’s own policy.

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Common questions

Getting startedCan I import my existing Linktree?

Yes — paste your Linktree username on the homepage and we'll pull in your links, bio, and profile photo automatically. It takes under a minute.

Grade my Linktree
Getting startedDo I need a credit card to start?

No. The Free plan is permanently free. You only need payment info if you upgrade to Pro or Premium.

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Getting startedHow is this different from Linktree?

Linktree is a basic link list. We give you lead capture with OTP verification, a digital product store, booking integration, funding goals, and real analytics — all in one place, starting free.

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Selling & leadsCan I sell digital products?

Absolutely. Upload ebooks, courses, templates, or any downloadable file. Customers pay and receive a download link instantly. Payouts go straight to your connected Razorpay or PayPal account.

Selling & leadsWhat is OTP-verified lead capture?

When someone submits their contact info on your page, we verify their phone number with a one-time passcode. This filters out fake leads and gives you a list of real, engaged people.

Selling & leadsI bought something. Where are my downloads?

Open My purchases and enter the email you used at checkout. We send you a magic link to access your purchases.

My purchases
Account & billingHow does billing work?

Paid plans can be billed monthly or annually in USD. Monthly is charged month-to-month and cancellable anytime; annual is charged once up front and works out cheaper per month.

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Account & billingCan I upgrade or downgrade anytime?

Yes! You can upgrade anytime and the difference will be prorated. Downgrades take effect at the end of your current billing period.

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Account & billingWhat payment methods do you accept?

We accept all major credit cards, PayPal, and various local payment methods through our payment processors.

Account & billingCan I use my own domain?

Yes, custom domain support is available on Pro and Premium plans. Point yourbrand.com to your page in minutes.

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Still stuck?

Email us and include your page link. We usually reply within one business day.